FAQs
What number do I use to place a phone
order?
order?
1-800-232-7145 (orders only) 24 Hours/Day,
7 Days/Week
7 Days/Week
What is the delivery time on orders?
Delivery time is 1 to 3 weeks from the date the
order is
processed. Priority shipping is normally 3 to 5 business
days from the date the order is processed.
processed. Priority shipping is normally 3 to 5 business
days from the date the order is processed.
I have a problem with my order, who should I
contact?
contact?
Can I order by Check or Money Order?
Yes. Click here for a printer friendly order
form. Please send checks or money
orders to: Backyard Fight Club, 15030
Ventura Blvd. #19871,
Sherman Oaks, CA 91403. For
more information, call
1-800-232-7145.
form. Please send checks or money
orders to: Backyard Fight Club, 15030
Ventura Blvd. #19871,
Sherman Oaks, CA 91403. For
more information, call
1-800-232-7145.
How are the orders packed for shipment?
VERY discreetly in a plain packaging envelope
with no logos or images.
with no logos or images.
What is the name that will show on my
credit card statement?
credit card statement?
Xtreme Entertainment
How long will it take to receive a credit on a
return?
return?
Returns are processed on a daily basis,
however, your bank may take up to 30 days to
post the credit to your account.
however, your bank may take up to 30 days to
post the credit to your account.
What address do I use to return Videos or DVDs?
Please call customer service at 1-800-232-7145 for more info.
How are orders shipped?
All orders are shipped by U.S. Mail or FedEx.
How do I cancel my PLATINUM MEMBERSHIP online?
By Email: customerservice@backyardfightclub.com
For additional questions and/or information:
Call: 1-800-232-7145 or email: customerservice@backyardfightclub.com
For additional questions and/or information:
Call: 1-800-232-7145 or email: customerservice@backyardfightclub.com
THANK YOU for your order! We appreciate your business!